Answer 1 Communications is a call center service bureau, operating 24-hours a day, seven-days a week, based in Phoenix, providing services through inbound and outbound technologies. Established in 1985, its bilingual operations in English and Spanish include implementing telemarketing programs on a local and national level, handling overflow receptionist duties and call screening and appointment scheduling, order-taking, and help desk response. It offers sponsor-related marketing programs, order entry and Web support, live online chat for customer service and live and delayed outbound verification. The company also provides voice mail, fax mail, pager sales, alpha pager dispatch, Internet helpdesk, and e-mail and fax message delivery services. Answer 1 Communications trains its operators in spoken language and interpersonal skills.