Head quartered in Rochester, NY. We are a family owned and operated company since 1986. For more than 80 years Ace's Helpful Hardware Folks have provided reliable service, advice and products to help customers get their projects done right. Ace ranked highest in customer satisfaction among home improvement stores 6 years in a row. Ace Hardware Rochester carries everything from housewares, fastners to clothing and footwear! We have a huge service department ready to fix any power tools, large equipment, snowblowers, lawn tractors, mowers and so much more. We specialize in screen and glass repair, key cutting and re-keying, propane refills and so much more. Can't make it in, no problem shop online at WWW.ACEHARDWAREDIRECT.COM select in store pick up or have it shipped to your house! Ace The Helpful Place.