Customer Experience - As owner of Andrews Amp Lab Inc, I want every customer to a have better-than-expected experience when doing business with us. Before starting this company, I worked for many years as service representative for a large electronics corporation. In that position, my responsibility was to work with corporate management, independent service companies, end users and the dealers who sold our products. This was a unique opportunity to see and hear all sides of the service experience. If something didn't go well, I would hear from the customers and dealers, then I would work with the service companies to resolve the situation. During these years, I learned a lot about customer expectations. Our customers depended on the hundreds of service companies we supported to meet those expectations. It became easy to see what many companies did poorly and what a few did well. When you do business with us, these lessons will be reflected in your service experience and hopefully, your expectations will be exceeded.We specialize in Vintage Tube-Type amps but we also provide expert service all makes and models of "all tube" amps.This gives us the ability to provide a higher level of service on these amps. We go through every part of your amp and find everything that isn't exactly right. Your amp will be diagnosed and evaluated with the most meticulous care. We don't just repair the obvious problem and put it back together with other problems still lurking in the amp like most other shops do. After giving your amp a thorough checkout and listening test, we contact you with a list of recommended work to achieve optimum tone and reliability. You can decide what you would like to have done. This helps to insure that you won't be faced with a problem during a performance or recording session. Even more importantly, it insures that your amp will operating at peak performance and provide the best possible tone and that it will unlikely to have any major problems for many years.If you have a newer tube amp and just want basic repairs, of course we can do that too. We service all makes and models of tube-type guitar and bass amps.