Barlow Research Associates provides market research and guidance to the financial services industry. Founded in 1980, BRA primarily serves some of the leading banks and financial institutions in the United States. Its clients include America s Community Bankers, Compass Bank, BB&T, Chase, Corillian, Master Card, Merrill Lynch, National City, Regions, Sovereign Bank, SunTrust, US Bank, Wachovia, Washington Mutual and Zurich. The bank offers a wide variety of products and services, including Customer Relationship Audit, a research tool to measure service quality and report results at the account officer level, Customer Feedback and Action Plans, Themis, StreetSmarts, subscription research, state-level reports, tele-focus groups and phone studies. Barlow Research Associates is headquartered in Minneapolis.
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