Formed in 1994, CR Dynamics & Associates Inc. is one of the leading contact centers in the United States. Based in Baltimore, Md., the firm offers a series of solutions in help desk, order processing, answer services, event and seminar registration, market research surveys, interactive-voice response (IVR) and Web chat. CR Dynamics & Associates Inc. is a member of the National Neighborhood Grocers Association, Baltimore Hispanic Chamber of Commerce and Maryland Hispanic Chamber of Commerce.