Company Pledge to Customers,When you bring your device to have it fixed, the company will evaluate your device for free. Furthermore, The Company will inform you of anything wrong with your device before repairing it and The Company shall inform you at that point how much the repairs will cost. The Company promises that if repairs are unable to be made that no charges will be incurrred. Furthermore, The Company promises that any damage caused while fixing the agreed upon repairs we will fix at no extra charge. The Company also promises that if your computer is running when you bring it to us and not running after we attempt to fix your computer we will pay you the market value of your device.