CRM SolutionsCustomer SystemsCRM is not necessarily about automating or speeding up existing operational processes; rather, it's about developing and optimizing methodologies to intelligently manage customer relationships. - IntelligentEnterprise.comCustomer Relationship ManagementThe challenge in today's market is to make it easier for your prospects and customers to do business with you any way they want - anytime, anywhere, any place. CSI provides a variety of sales, marketing, customer service, and wireless solutions that provide your customers with virtually unlimited flexibility.In addition, our solutions make it easier for you to manage your customers across multiple sales channels, from the Web and field sales to dealer networks and partner channels. So now you and your customers can complete sales when it matters most - immediately.In the end, you get the best of both worlds - the most highly regarded solutions in the industry implemented by a veteran integration team.Tracking marketing campaigns is not as easy as it seems. With CRM, you can identify and target the most profitable prospects, manage and track all aspects of campaigns in one place, and analyze campaign ROI to increase marketing efficiency and get the most from your investment in your CRM solution.Great customer service is the key to customer retention. Keeping your customers happy means recurring revenue. Resolve customer questions, issues, and requests quickly for a high-quality customer experience, capitalize on new selling opportunities, and provide convenient self-service solutions to customers with your CRM application.