Donnelly Communications is an outsourced customer service provider that operates various full-service 24-hour contact centers. It has been in business for more than 25 years and provides services through multiple channels, including inbound and outbound e-mail, Internet and facsimile media. The company offers the data entry and electronic storage of warranty cards, applications and literature requests. Donnelly Communications provides ful?llment services and operates lead generation programs for warehousing, mailing and product distribution. Its CustomerPulse.net is an Internet-based reporting and analytical engine to provide real-time data analysis. The company uses QuickNavigator, which is an online tool that provides live directions and location-based services to mobile users. Donnelly Communications is located in Atlanta, Ga.
Services/Products
Automotive Retail and , Consumer Packaged Goods, Sporting Goods, Contact Center,Automotive Retail and , Consumer Packaged Goods, Sporting Goods, Contact Center