Syntellect is a division of Enghouse Systems Limited, which is a Toronto, Canada-based public company. In business since 1984, the company is one of the leading providers of self-service speech and advanced call center solutions with a track record of delivering solutions that achieve the outcomes expected. Syntellect provides a single source for systems implementation and ongoing life-cycle support through its professional services organization. The company s team of skilled professionals can assist customers with project management, application development, installation, integration and system optimization. Syntellect offers a complete helpline, warranty and maintenance services, as well as education and mentoring options. For its North American customers, the company also operates a transaction-based hosted services center, located in Atlanta. It offers a complete application outsourcing, disaster recovery, overflow and managed services to complement on-premise offerings. The company also has a branch office located in Phoenix.