Firstsource Solutions is among the leading global providers of business process management services. The company features solutions across the banking and financial services, telecommunications and media and the health care markets. It offers services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing, and business research and analytics. Firstsource Solutions offers the benefit of a global delivery model throughout 36 centers and more than 18,500 employees in the United States, United Kingdom, India, Argentina and the Philippines. Founded in 1901, Firstsource is listed on India s leading stock exchanges, the National Stock Exchange and the Bombay Stock Exchange. It maintains a location in Amherst, N.Y.