The bottom line is that good service, still and always will, come from the heart. I strongly encourage face to face (if possible) consultations to lay out a strategy and discuss goals and time frames. Communication is key to a win-win relationship. Your favorite form of communication becomes ours.
My motto continues to be Unique Needs/Unique Solutions. Each and every one of us face different issues in our quest for the ideal lifestyle. My goal as an agent is to be respectful of this at all times.