Interactive Intelligence offers business communications software solutions for contact center automation, enterprise Internet protocol telephony, unified communications and self-service automation. The company s products are used in contact centers, small to medium-sized businesses, global 1,000 organizations and distributed enterprises, including those with mobile workers. Contact center automation applications include automatic call distribution, interactive voice response, speech recognition, remote agent support, supervisory monitoring, predictive dialing and call recording. The company was founded in 1994 and has more than 2,000 customers throughout the world. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific.