Interactive Response Technologies, also known as IRT, offers a range of call center services, such as inbound and outbound voice services. The company provides e-mail and live agent chat services. It is privately held company that offers a variety of customer contact programs. The company was founded in 1993 and employs a staff of more than 2,700 individuals. It operates up to five call centers in Florida, Texas and Oklahoma that cover an area of over 180,000 square feet. Interactive Response Technologies serves clients in the health care, insurance, retail, transportation, utility, education, financial services and telecommunications industries. It offers technical support services and business-to-business programs. The company maintains alliances with the American Teleservices Association and the Society of Consumer Affairs Professionals in Business. Interactive Response Technologies is a member of the Direct Marketing Association.