Since its founding in 1909, the International Claim Association ( ICA ) has been at the forefront of addressing a broad range of life, health and disability claim issues, including those relevant in the day-to-day operation of claim departments. The ICA provides a forum for information exchange and a program of education tailored to the needs of its member life and health insurance companies, reinsurers, managed care companies, TPAs, and Blue Cross and Blue Shield organizations worldwide.