4910 Massachusetts Ave NW # 30
Washington, DC 20016
Regular Hours
Mon - Fri | 9:00 am - 5:00 pm
Informations
About Our Practice: Our physicians are kind, caring and thorough. Our office staff is well-educated and oriented to customer service. Patient satisfaction surveys are handed out monthly so that we can hear from you and be aware of any issues in need of attention or refinement. Should you need to have an issue resolved immediately, please ask to speak to our Practice Administrator. Physician coverage is available at all times for our patients. One or more physician is always available for hospital coverage and after hour calls. We ask that all non-urgent matters be handled during normal business hours. In particular, we expect that prescription refills be requested during office hours. For more than 20 years, we have served Georgetown University Medical Center Sibley Memorial Hospital. We also provide services at Suburban Hospital. Our physicians and nurses always endeavor to see patients on time. If you are new to our practice, we suggest that you arrive approximately fifteen minutes early to complete all necessary paperwork. Patients in need of immediate attention are worked into the schedule. This can delay other appointments at times. If circumstances permit, we will alert you to a delay in our schedule. However, if your schedule is tight, you may choose to call before your appointment with us to learn if the physician is on time. ( Office Contact Information ) To request refills for your prescriptions, we ask that you call our office number during business hours. You will be transferred to the prescription refill line where your message can be left. Refills will be called or faxed to your pharmacy within 24 hours. This process gives us time to review the medications you are taking. If your insurance carrier requires you to have a referral before being seen by one of our physicians, we must have this in hand prior to your appointment. Not having a necessary referral can greatly increase your financial responsibility for the appointment and any testing that is done.