Incorporated in 2001, Chart Access is a privately operated firm that offers medical records retrieval, scanning and storage services. The firm serves the document management and insurance industries. It uses an online record system that permits customers to receive and manage medical records over the Internet. Chart Access provides online status reports, as well as direct billing services. The firm is the APS division of Keais Records Service, which is a litigation support records retrieval company and was established in 1975. Chart Access services are available in the United States, Mexico and Canada. The company additionally provides online order placement services.