Founded in 1998, Key Tech Communication is a fully functional call center. It provides a range of outsourced communication-based services. The call center offers 24-hour live telephone answering and special application operator services, order entry, customer service support, call overflow and Web-enabled call center features. Key Tech Communication serves plumbing, electrical, bottling, cable and trucking companies. It also serves apartment complexes, funeral homes, medical clinics, law offices, and limousine and wrecker services. Key Tech Communication has a staff that includes call agents who handle client s calls from several marketing and advertising sources. In addition, it provides wholesale alarm monitoring to several regional alarm companies. Key Tech Communication is located in Monroe, La.