Formerly known as INFONXX, kgb USA is one of the largest, independent providers of outsourced directory assistance services in the United States. Operational for more than 15 years, kgb USA serves various business houses, educational institutions and telecommunication companies. The company maintains a database of businesses, government agencies and residential listings. It also provides driving directions, weather forecasts, movie listings, text messaging solutions and advertiser-supported products. The company is a part of kgb, which is one of the world s largest, independent providers of directory assistance and enhanced information services. With a network of onshore and offshore call centers, kgb USA utilizes a Voice Over Internet Protocol (VOIP) communication network to provide customers with multiple interconnection and call transport and delivery options. It has operations in Hawaii, Kansas and Texas, as well as Canada and Philippines.