Founded in 1998, Kinetic Data is a global third party BMC Remedy software company. Based in St. Paul, Minn., it specializes in developing business services management (BSM) and service delivery management (SDM) software tools specifically for BMC Remedy. Kinetic Data also has developed its own products which include Kinetic Survey, Kinetic Request and Kinetic Calendar. The company serves an array of companies from varied industries, some of which are from education, entertainment, financial services, government, health care, outsourcing and technology sectors. It also has clientele from Fortune 500 companies. Some of the associations of the company include Information Technology Service Management Forum (itSMF) and Help Desk Institute (HDI).