We've aligned the entire organization around one mission: to provide the best customer service possible. We believe business is not just about making profit. We think about the long term relationship with our customers. We have a professional customer service to take care of our customers. We want you to love us. We care about you no matter where in the world you are located. MackTaks mission from the beginning was always to be different than the others. That's how the company was born. We just don't like to be a like. We are not just an online store. We are a branded online store. Therefore, we offer a unique policy and we call it the MackTak Culture: - Fast Free Worldwide Shipping. (Receive your dress within 5 days or less!) We will ship the dress you liked for FREE to any place in the world with no minimum purchase required. The only exception is TERANI Couture collection though.Free Worldwide shipping is not applicable to any order with TERANI Couture Dresses. We apologise for the inconvenience. - Accessories Included. If there are accessories in the picture of the dress we will add them to the order as a gift. (Accessories will be sent automatically 3 days after you receive the dress.) - No Sales Tax We will not charge you sales tax unless you are from New York. - Friendly Customer Service is Available 24/7. MackTak Customer Loyalty Team is always ready to help you to choose the best dress. Call us, email us, send us a message via the chat - we will respond to you right away. - Price Match Policy If you find a lower price on any dress we carry on any other website, we will match the price and beat it by 5%.