Established in 1926, NCO Group is one of the world s leading providers of business process outsourcing services. Its outsourcing portfolio includes accounts receivable management, customer management services and back-office services for a diversified customer base. The company s finance and accounting solutions help business process by increasing recovered funds, supporting client to customer relationships and improving overall bottom lines. Its predictive solutions provide a system that offers insights at the individual customer level. The system identifies businesses that will defect or grow and provides clients with the drivers of each business prediction score to facilitate integrated customer management outreach programs. NCO Group offers solutions to various market segment, including financial, health care, education, government, utilities, technology, transportation and logistics, telecommunications and commercial. The company provides services through more than 100 offices in the United States, Canada, the United Kingdom, India, the Philippines, the Caribbean and Panama.