Neathawk Dubuque & Packett is a full-service advertising agency that provides advertising and public relations services. It offers research, design, advertising, branding, measurement and response marketing services. The agency also provides accessibility assurance, process automation, information architecture, Web site design and development, and usability and user experience engineering services. Neathawk Dubuque & Packett additionally offers content and document management, security and privacy policy development, and database design, administration and warehousing services. Its public relations services include crisis and issue management, publicity plans, capital campaigns, internal communications and media relations. The agency serves Covington International Travel, International Storytelling Festival, MedStar Health, Washington Hospital Center, Virginians for the Arts, and Boys & Girls Clubs of Southwest Virginia.