Pipkins Inc

Founded in 1983, Pipkins is one of the leading suppliers of workforce management software for commercial call centers. The company offers Vantage Point, which is one of the world's first workforce management systems designed to provide answers to call center scheduling and forecasting problems. Its Merlang Call Center Consultant is a product for individual call center consultants and managers. Pipkins also offers WorkforceScheduling.com, which is a hosted and subscription-based solution for managing call center workforce. The company hosts database, scheduling and forecasting engines on servers. It schedules more than 100,000 agents in over 300 locations worldwide. Pipkins serves the banking, financial, health care, hospitality, hotel, insurance, manufacturing, publishing, travel and telecommunications industries.

Data Processing Service Computer Software & Services

Site: http://pipkins.com