Service Strategies provides consulting, training, certification and standards programs. Located in San Diego, Calif., the company offers a series of customer service, technical support, field-service, management and soft-skills training programs. It also specializes in management consulting, service quality programs, customer service certification and support center certification. Service Strategies has partnerships with Alexander Consulting, SGSA Limited, Noventum Service Management Consultancy and Brandt International. Its strategic planning process includes review of the Service offering portfolio and staff training/development initiatives.