Talisma Corporation is among the leading providers of customer interaction management solutions. The company s CIM set combines communication channels with business logic, legacy system access and advanced analytics. Its solutions integrate e-mail, phone, chat and self-service functions with a Web services platform and system-wide knowledgebase. Talisma develops applications for the electronic commerce, telecommunications, distribution, education, financial services, government, health care, legal, manufacturing, media, retail and transportation markets. The company also operates an online support portal. It has served various clients, such as Canon, Citibank, Siemens, Sony, Microsoft, Intuit and Florida State University. Talisma Corporation maintains its world headquarters in Bellevue, Wash.