Charter One Bank is a full-service bank that offers a range of depository and lending services for individuals, businesses and government agencies. Charter One Bank is a part of Citizens Financial Group, which is a diversified financial services company that provides a range of commercial, consumer, mortgage banking, trust and financial planning services to a broad client base. Charter One Bank provides personal and business checking accounts, savings accounts, mortgage services, online and telephone banking, credit cards and other value-added banking services. It also deals in various investment products and services, such as mutual funds, annuities, stocks, savings bonds and insurance. The bank offers individuals and institutions a variety of investment management, trust, fiduciary, private banking and institutional asset management services. Charter One Bank operates several branches in Chicago.